Trouble with restore

Post any support request that you may have in this forum. Please be as specific as possible including any error messages or screenshots when available. Also describe your basic configuration like what operating system you are using.

Trouble with restore

Postby neppe » Sat Feb 06, 2010 2:05 am

Hi
Have troue with restor it say's

We are unable to find the backed up data. Make sure that the data is located together with the takemeto7 Restore Client. Quit this application and try again.

Please help..

/J
neppe
 
Posts: 1
Joined: Thu Feb 04, 2010 8:33 am

Re: Trouble with restore

Postby Dave » Mon Feb 08, 2010 1:54 am

The restore client requires the restore data and the restore executable to be in the root directory of a drive.
The problem you are experiencing may be due to that you backed up your data to a network drive or moved the data once backed up.

If it is a network drive then map the network resource to for example F: where takemeto7restore.exe is located in F:\takemeto7restore.exe and that there is a folder in F:\takemeto7

If this does not help then please provide some infromation on how you performed your backup, where it was stored and OS.

We are in the progress of updating takemeto7 beta with a high number of improvements, this should happen within 2 weeks from now.

/Dave
Dave
 
Posts: 11
Joined: Tue Oct 20, 2009 12:03 pm


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